Federalism, unitary and confedrate government Essay

Federalism is a governmental organization in which authority is divided between two sovereign levels of government.  ·National  ·Regional Federalism is a method of government where decision on taxes and education are shared between two political powers and are exercised on two levels of government. There are several distinguishing deference’s between federalist, unitary, and confederation government structures. Federal states may be created in one of two ways  · Separate political units may decide to join together in a political partnership.  ·An existing unitary government may choose to disperse. In a federal system, each citizen is subject to two governments: the national or federal governments and the regional, state, or local government. The courts or some other impartial body is usually given the power to interpret the conditions of the constitution concerning the political powers of each level. A single level government for the entire country characterizes a unitary state. There is also no municipal, or local government working without help of the national government unlike the federalist government. An example of a unitary government would be Sweden. Confederacy is a union in which the states alone are self-governing. The power of the central government is derived from the states. Confederation that is traditional is described as the following:  ·Structure is based on centralized command of politics  ·Confederate law is superior law  ·State borders are fixed or determined by central authority. Federalist, unitary, and confederation governing structures are distinctly different in several ways. Governments chose to run their country with different methods that work for them.

Leisure Essay Essay

Almost everyone has some kind of leisure time whether it is a couple hours or a couple days. What varies is the type of recreational activities people choose to do during that time. Although leisure and recreation is chosen based on ones unique individual interests, there are many sociocultural factors that influence the type of recreational activities we do, when we do it and how often we do it. These factors include political, religious, social, biological and many others. The sociocultural factor that is most dominant in influencing my leisure and recreation is the environmental factor. Environmental factors that influence my leisure include the locality or area that I live in, the weather/climate, and also the family culture I was raised in. These factors facilitate the leisure activities I am able to do and constrain certain activities as well. The economic factor also has some influence on my leisure and recreation. I find interest in many recreational activities but these factors have great influence on the activities I can do. When constructing my seven day time map, there were a lot of general patterns that I noticed in terms of when I do my daily activities. First of all, working out in the gym was one of my most regular recreational activities. I worked out at around the same time every afternoon, right after my morning university classes. On some occasions, after my work out, I played basketball and that was the only other physical activity I engaged in. Moreover, a lot of my leisure was used socializing at home with my family and watching movies with them. Other activities I did in my leisure was watch television, check my social media messages to keep in touch with friends, and watch games and highlights of the sports I follow. These are all indoor leisure activities which I have easy access too. In my time map some activities were ambivalent as to whether they were considered leisure or not. For example there are countless periods throughout the week where I engage in prayer. I do not deem this activity leisure because it is considered a religious duty or responsibility. Although my time map has periods of leisure, overall there is not much time for leisure and recreation as majority of my time is sacrificed for school. To sum up, my time map shows that many of my recreational activities are molded in distinct ways instead of being placed at random, which shows that there are many factors that influence my leisure. An environmental factor that has a big influence in constraining my leisure is Toronto’s cold climate. Before I came to Canada, majority of my recreation consisted of playing outdoor sports such as cricket and soccer. I no longer play those sports as the weather is too cold and unsuitable for those outdoor activities. One thing to note is that in Canada, encouragement for children to play sports is lacking and there has been a trend showing fewer and fewer children participating in sport since the 1990s (http://publications. gc. ca/collections/Collection/CH24-1-2000-1E. pdf? ). It could be possible that growing up in that kind of environment as a child influenced the lack of importance I give to sport during my leisure time. Many immigrants who come to Canada have to adapt and change their way of life, including what they do in their recreation (Khandor, 2011). Most newcomers slowly start assimilating to the sports that are popular in Toronto (Khandor, 2011). In Parissa Safai’s lecture on newcomers, she stated that the more younger the immigrant is when they arrive to Canada, the more easily they assimilate to Canada’s sport culture. When I came to Canada I slowly started playing basketball more and more every year because that was the best way for me to make friends and fit in to the new environment. Furthermore, during the winter months, basketball was the only sport I had access too because there were indoor courts available. These environmental factors inclined me to choose basketball as my main recreation in terms of competitive sport and now it is one of my favorite sports. It was hard for me to engage in my previous recreational activities because nobody enjoyed playing soccer or cricket. This constrained my choices in terms of what kind of recreational activities I wanted to do. Another factor that separated me from playing sports such as soccer and cricket were economic factors. During the winter season, the only way I could play these sports was if I joined the indoor leagues but these leagues were quite expensive. Coming from a middle class family, these extra expenses were hard to manage and sustain. Soon it became too much and so I had to quit and find other recreational activities to do in my leisure. Due to these various sociocultural factors, my involvement in certain sports was severely hampered while other sports such as basketball were immensely facilitated. Another environmental factor that really controls when I do my leisure is the area or locality where I live. I do not live in a prestigious area and thus there are many things lacking such as recreation centers and gyms. Your built environment influences how physically active you are because you are more likely engage in healthy recreational activities if they are close and easily accessible to you (Handy, Susan et al, 2002). As Professor Humana discussed in his lecture, your environment and community plays a big role in what kind of recreational activities you do and how frequently you do them. The closest gym to me is on my university campus, almost one hour away and the membership is also cheap. As a result, I tend to always do my weightlifting workout right after my morning university classes as shown on my time map. I know that if I commute home right after class instead of going to the campus gym, it becomes a lot more difficult to achieve that recreation later on. Waiting in the cold and taking the bus for one hour just to workout is a lot more unappealing and thus would drive me away from engaging in this recreational activity. Because I am already on campus, I realize naturally that it is my only chance to go to the gym and workout as there is no recreational facility around where I live. This space and environment factor encourages and facilitates me to take part in this recreational activity at that specific time. In addition, I have a close friend who also goes to the gym at around the same time and we always workout together. Whenever I go to the gym with him, workouts are done more efficiently and competently because we always motivate one another and push each other to the limit. Being in an environment where the workout is intense and done thoroughly gives me added incentive to go to the gym at that specific time. On top of that, I enjoy being in an environment where I am doing recreation with a friend as opposed to doing it by myself. These environmental factors, especially the locality/area factor, manipulate when I choose to do this type of leisure and facilitate how frequent I am in doing it. A good amount of my leisure time comprises of spending time with my family at home, whether it is watching a movie with them or just socializing. This recreational activity has a lot to do with the family environment I was raised in. Asian cultures tend to put a big emphasis on family obligation and having positive family relationships (Fuligni, Tseng, and Lam, 1999). In these cultures, a person’s value in society is measured by how strong their family bond, including their distant relatives (Fuligni, Tseng, and Lam, 1999). In my family culture, spending time with your family is important as it shows good etiquette and respect. Whenever my parents have leisure time they always spend it doing something with the family as opposed to going out with their friends or doing something on their own. My father has always had a tradition of bringing home movies for the whole family to watch together on the weekend. This gave me a family-first mentality so whenever I get leisure time, they are my first priority. As a child I have always seen this positive family atmosphere so it is natural for me to spend my leisure time with them. All in all, choosing to spend my leisure with my family is greatly facilitated by the environment I grew up in. One aspect of my recreation that is severely prevented because of environmental factors is the opportunities I get to socialize and go out with my friends. All my friends live out of walking distance from me so it takes quite a bit of travel to reach their places. The cold, winter environment makes it even more difficult for me to meet up with them and vice versa. Other environmental factors such as buses taking so long to arrive also make it hard to socialize or go out with anybody. Furthermore, there is a lot of construction around the area where I live and thus it is a long walk before I can get to any kind of transportation. In developing neighborhoods and areas the built environment are poorly constructed and thus there is minimal transport or transport is hard to access (Handy, Susan et al, 2002). The freezing winter weather, along with all these other factors really constrains my ability to socialize with my friends and go out. The only times I am able to socialize with my friends are if we meet up right after our university classes. In addition, sometimes economical factors also constrain my ability to socialize with my friends. Often times when my friends want to go out, the leisure activity requires a lot of money. Some examples include going to the movies, fancy restaurants, buffets, skiing and many more. I do not have a job and my parents do not think it is necessary to be spending so much money on leisure and recreational activities. As a result of all these many factors, I am restrained from going out with my friends and thus they are rarely part of my leisure activities. A big part of my leisure and recreation includes going on the internet. This includes all the social media sites such as twitter, facebook, skype and many others. Furthermore, it includes the various sports web sites I go on to see the highlights and get updated with the latest scores. Surfing the internet is a type of recreation that almost every student is familiar with. The amount of students that spend time on the internet has gone up at an exponential rate over the past five years (Aguiar, 2006). I believe there are many factors that lead me and many others to use our leisure time surfing the internet. Firstly, we live in an environment where the internet is accessible almost anywhere you go. You can access it through your cell phone, laptop or computer. Also, I do not live close to any of my friends and it is difficult to meet up with them in such cold weather conditions. In a way, this gives me incentive to go on these various social media sites so I can keep in touch with my friends and stay updated. In fact, statistical analysis shows that social media is by far the most popular sites that students visit on the internet (http://nces. ed. gov/pubs2006/2006065. pdf). I also use the internet to stay updated with my favorite sports. During the school year there is not enough leisure time to sit down for hours and watch sports games. With the internet available almost all the time, you can find out the score and watch quick highlights so you can still have some leisure in a work filled day. On the whole, with the cold winter environment keeping me indoors majority of the time, there is a lot more incentive for me to use an indoor activity such as the internet, during my leisure time. The cold weather climate also has influence on the remaining leisure activities I part take in. These activities include watching television, listening to music or just relaxing on my bed. What all these activities have in common are that they are indoor activities and easy to access. Of all the environmental factors, the climate had the greatest affect on my leisure. Although leisure and recreation may seem to be things that are done with a lot of freedom and agency, that is not the case. There are many hidden factors and circumstances that dictate what type of recreational activities you take part in and when your leisure time occurs. Because I was born outside of Canada, in a hot and humid country, I feel that environmental factors had the biggest and most glaring affect on my leisure and recreation. The patterns and frequencies of my leisure activities made me reflect on what factors facilitated some of my recreation. My inability to take part in some of the leisure activities I liked, showed me the factors that constrict some of my recreation. In conclusion, I learned that although we choose the type of leisure and recreation we participate in and enjoy, that too is influence by certain factors. References Aguiar, M.(2006). Measuring trends in leisure: The allocation of time over five decades. Cambridge, Massachusetts: National Bureau of Economic Research. http://www. nber. org. ezproxy. library. yorku. ca/papers/w12082 Culture Statistics Program. 1998. Sport Participation in Canada. Statistics Canada. http://publications. gc. ca/collections/Collection/CH24-1-2000-1E. pdf? Fuligni, A. J. , Tseng, V. and Lam, M. (1999), Attitudes toward Family Obligations among American Adolescents with Asian, Latin American, and European Backgrounds. Child Development, 70(4), 1030–1044. doi: 10. 1111/1467-8624. 00075. Handy, S. L. , Boarnet, M. G. , Ewing, R. , & Killingsworth, R. E. (2002). How the built environment affects physical activity. American journal of preventive medicine, 23(2), 64-73. Khandor, E. (2011). The global city: Newcomer health in toronto. [Ebrary version]. Toronto Ontario: Toronto Public Health : Access Alliance Multicultural Health and Community Services. http://celarc. ca. ezproxy. library. yorku. ca/cppc/232/232994. pdf MARCIVE-York University. 9/21/2006. Computer and internet use by students in 2003: statistical analysis report. http://nces. ed. gov/pubs2006/2006065. pdf.

An Essay by Brian Doyle

Brian Doyle focuses on how a heart is mesmerizing in various ways in his essay â€Å"Joyas Volardoras. † However, he also shows that a heart is vulnerable to the simplest things in everyday life. He expresses both of these points by having a different outlook on the hearts of hummingbirds, whales, and humans. Doyle informs us that a hummingbird’s heart is small in size but it is full of strength. Their heart allows them to fly hundreds of miles nonstop and dive sixty miles an hour. Hummingbirds also have extremely aggressive metabolisms, which is why they have hearts that can beat ten times a second. Unfortunately, a hummingbird’s drive in life draws it closer to its own death. Eventually, their hearts burn out and can no longer put up a fight against the harsh conditions in the hummingbirds environment. The statement â€Å"A hummingbirds heart is a lot of the hummingbird suggests that the heart is responsible for everything that makes up a hummingbird . This shows us the importance the heart has in a living creatures life. A blue whale has the largest heart in the world. Their heart weighs over seven tons and it can be compared to the size of an average room. A blue whale is twenty feet long and weighs about four tons when it is born. By the time this enormous creature reaches the age seven or eight it experiences puberty and then it vanishes from human knowledge. But we know this: the animals with the largest hearts in the world generally travel in pairs, and their penetrating moaning cries, their piercing yearning tongue, can be heard underwater for miles and miles . That quote goes with the expression that people with big hearts have more love to give. It shows that blue whales have a close attachment to other blue whales by saying they travel in pairs and make emotional sounds while communicating with each other.

Methodology Performance Feedback Essay Example | Topics and Well Written Essays - 500 words

Methodology Performance Feedback - Essay Example The case under consideration is that of Morgan Stanley, which is one of the largest investment banks in US. The firm was facing issues of conflicting goals amongst its various divisions such as corporate finance, merchant banking and mergers and acquisition etc. This problem of disunity occurred as the organization grew larger and larger and the divisions started to focus on the divisional performance and profitability rather than maximizing the targets for the firm itself. Thus, the new CEO John Mack faced the challenge of making Morgan Stanley a "one-firm firm". Therefore, one of the foremost efforts made by John Mack was to unite the people under one umbrella; therefore he improved upon the performance feedback system at Morgan Stanley which until then employees considered as unimportant or of no use. Morgan Stanley was then revolutionizing to ensure its commitment to merit based performance and reward system; there fore whole of the performance measurement system was revamped and restructured. With the previous annual review system the employees were unsatisfied as it was not considered as developmental for the employees rather just a formality.

Schoolhouse Lane Estates - Development and Industry Maturation of Wine Term Paper

Schoolhouse Lane Estates - Development and Industry Maturation of Winery - Term Paper Example The demand eventually grew and so Jan decided to operate her own winery. Eventually, Jan became a proud winery owner as what she dreamed about. The business continued to operate and since then Jan was able to encounter expansion of her business at the local wine markets such as wholesalers, retailers, restaurants and caterers. Schoolhouse Lane’s products resulted in net growing revenues. Along with its growth comes the increase on expenses such as on sales and marketing and eventually the spiralling growth of inventories considering that red wines and red wine blends would need a long period of time for ageing in oak barrels. Eventually, Schoolhouse Lane Estates winery is a growing company and is considering rapid expansion as far as there is continued support for its products in the local markets. The case starts with the company history. There is substantial evidence presented about the winery and its evolution which was primarily dated back to Long Island’s Wine Industry in the 1970s. There are also substantial data on Schoolhouse Lane Estates in line with its income statements, balance sheets, and statement of cash flow from 1999 to 2003. The case also cited the information on recent development and industry maturation of winery, the wine production in the United States, the changing dynamics of the US wine market, the competition involved and specific courses of actions made by Jan in order to continue to operate and expand its business. It is clear that the level of analyses that must be involved in the case are combined Level 1 (Industry Issues) and Level 2 (Organization Issues) considering that the demand for wines decreases across California while selling high and eventually more acres of land were converted into fruit trees. This resulted in several wineries gone bankrupt. On the other hand, Jan planned to purchase a new acre of land for her winery  expansion yet considering the Industry’s current trend; it would be a problem on her part to look for sources of working capital as far as her financial options are concerned.  

HRM and organisation change Essay Example | Topics and Well Written Essays - 1250 words

HRM and organisation change - Essay Example The study of organisational readiness to change is not new; readiness as a concept was introduced by Jacobson in 1957 as a unique construct involved in any change process within several theoretical frameworks (Holt, Amenakis, Feild, Harris 2007, p. 234). According to Backer (1995), even though readiness is not a fixed notion, it can be assessed and enhanced by professionals in order to create supportive change climate within the organisation. Dimond (1995) states that since change is a human process readiness to change is a key prerequisite of success. It is the reason why the assessment of readiness is complicated but very valuable process that benefits organisational capacity to reduce resistance to change and implement novelties effectively. Different organisations approach readiness assessment in different ways; however, there are some certain thing all of them need to pay attention to if they want to make sure that they are ready for the change. In order to define readiness for change, companies need to conduct readiness assessment which includes the analysis of several work domains. First of all, one needs to collect relevant data in order to decide whether organisation is ready for change or not. The choice of data collection method depends on the organisation and the ways how the change is going to be implemented (Newton 2007). If organisation hires external consultants, they would rather choose standard methods of data collection because they represented external force in this change. However, if on-board staff members are involved in the change, they can utilise various methods in order to collect detailed data about each person and aspect potentially affected by the change. It is critical to pay attention to all 3 dimensions at a time because, all in all, ignorance of corporate leaders and organisation development professionals can result in change resistance and failure of the

Managed Healthcare Essay Example | Topics and Well Written Essays - 750 words

Managed Healthcare - Essay Example It is under such circumstances that the role of a care-giver becomes all the more important. While on the one hand, the care-giver has to take care of the organizational goals and the profitability aspects, on the other hand the care-giver is supposed to provide the best care and guidance to the customer. Once, such arrangements takes cues from corporate management, the healthcare too becomes 'managed healthcare'. From the point of view of a consumer, the pros of such managed healthcare are; v. At times, in situations like the consumer is on tour to place outside the native place, then the tie-up between caregiver companies helps the consumer in getting a good care from some affiliated company as well i. The consumer gets tied up with a particular company for longer time and even if there are better alternatives, he/she cannot go for a change, because of the agreement between the consumer and the healthcare company But entering into a managed healthcare plan with consumer also involves some risk for the company. For example, in these inflationary times, when costs are rising up, the company finds itself unable to charge higher prices, because of the agreement done with the consumer. Some of the well known managed healthcare are plans are, Health Maintenance Organization (HMO); Preferred Provider Organizations (PPO) and Point-of-Service (POS) plans. These plans have evolved over the years and have taken care of some of the deficiencies that included in the traditional insurance covers. While the traditional insurance covers used to take care of limited aspects of the healthcare, the managed healthcare plans are comprehensive in nature and try to include some modern day health hazards like long sitting in front of the computer screen and its ergonomic impacts on our body parts.

Business acquisitions are among the most important strategic Essay

Business acquisitions are among the most important strategic investment decisions - Essay Example The location of businesses in other countries, either in the form of greenfield FDIs, crossborder M&As or other forms of direct investment, entails a set of challenges and risks which impact on the business that seeks to gain entry into another country. One of this is the risk associated with currency exchange rates, which will be discussed in the succeeding section of this report. At this point, more attention shall be devoted to discussing the other sources of organisation risk. Economic nationalism. In a report by the Economist Intelligence Unite (Chance, 2006), certain events the author chose to call â€Å"backlash† after decades of liberalisation and openness to FEI and crossborder M&As (more pronounced against M&As). Recent resurgence in protectionism against FDIs and M&As, for instance, is seen in the attempt to block the acquisition by Lenovo (China) of the personal computer (PC) division of IBM (US), and the takeover bid by Mittal Steel (Netherlands) for Arcelor (Luxembourg). Both of these deals, despite the attempts to prevent them, were consummated. Some deals, however, failed because they were successfully blocked by the local elements: CNOOC (China) of Unocal (US); Dubai Ports World of P&O Steam Navigation Company (UK), and Pepsi (US) of Danone (France). Behind some of these cases is the negative sentiment with which developed countries perceive takeover bids by companies in emerging markets, because of the impression (not necessarily just ified) that these less-developed countries were more prone to undesirable behaviour such as poor standards of governance and less socially responsible behaviour. The shock of seeing Chinese and Asian companies, for instance, take control of prominent brand names, acquire technology, or securing natural resources has prompted a German politician to compare such investors to â€Å"the biblical plague of locusts† (Chance,

Ibn al-athir Essay Example | Topics and Well Written Essays - 500 words

Ibn al-athir - Essay Example The document was perhaps written in Mesopotamia since the Arab historian lived in Mosul, a place located in Northern Iraq. The document seems to be a narrative of secondhand information about the Tatars. The author had described the stories he heard about the atrocities of the Tatars. For instance, he stated â€Å"It is now time for us to describe how they first burst forth into the lands. Stories have been related to me, which the hearer can scarcely credit, as to the terror of the Tatars, which God Almighty cast into men’s hearts; so that it is said that a single one of them would enter a village or a quarter wherein were many people, and would continue to slay them one after another, none daring to stretch forth his hand against this horseman†. Ibn al-Athir wrote a document about the exploits of ‘horsemen’ from China, specifically referring to the Mongols led by Genghis Khan. The document was written for those who are interested in knowing the nature or characteristics of Mongol invaders. The author specifically addresses the Muslims who were victimized by the cruelties of these conquerors. It seems that the author wants to rekindle the religious zeal of the Muslims who, historically, were insulted and slighted by the ‘bizarre’ religion of the Tatars: â€Å"As for their religion, they worship the sun when it rises, and regard nothing as unlawful, for they eat all beasts, even dogs, pigs, and the like†¦Ã¢â‚¬  The main point of the document is that the Tatars were obviously mighty conquerors, whose conquests should be admired by all, but were clearly ‘barbaric’, ‘profane’, and ‘savage’. The author described how these invaders inflicted sufferings in the lands they swept into. They were successful conquerors but the unspeakable horrors they perpetrated should cast them as savages in the eyes of God. The author enumerated the territories conquered by this invading horde and, at the same time, commenting about the

Philosophy in our daily lifes Essay Example for Free

Philosophy in our daily lifes Essay This essay will discuss how can we apply metaphysics to our daily life as students, including activities and philosophical situations that take place through the week. The writing will have a special focus on metaphysics, on how it highly impacts and relates to a high school student’s daily life, by using tools regarding this topic by Alain Badiou, Van Inwagen, Plato, Aristotle and The Matrix. Philosophy is the invention of new problems, however not all situations can be philosophically analyzed. That is why a current philosopher from metaphysics explains in his text â€Å"The Event† how are these situations identified, because currently a very crucial and polemique problem is that most of people think that philosophical situations are constantly affecting us in every single thing we do, which leads most people to mistaken normal standpoints as philosophical situations. Due to that, the author of â€Å"Thinking the Event † has made this writing to help people to stop using the term philosophy wrong. The three aspects that differ a normal standpoint with a philosophical situation are choice, distance and break. The first aspect means either picking to think or not thinking, when a complex and not regular situation takes place, which means choosing to research and get to know well the problem, or leave it how it is and walk away; the second requisite for a philosophical situation is the distance, which is the comparison of the actual situation which is commonly d etected as the truth and its farness from the power, which in regular situation there is no real distance or disagreement; the last condition is the break, which basically is to realize and accept how different is the event from reality as we know it. Cyber bullying and bullying are new problems that have grown exponentially in the twenty first century, because of the constant invention of technology and social networks. The stage of high school is a highly concentrated area of both types of bullying and other forms of molesting, however all of these according to the program of Bullying Stops With Me, one  out of four students is bullied, from which eighty percent of the times ends in physical aggression. To identify if this is a philosophical situation, the three requirements need to be present. The first one is the choice to think or not to, of why the bully is attacking the bullied; the second one is to find the distance between power and truth, in this case the power represented by the bully who is doing this because of any type of problems he has internally, that he projects towards the bullied, who represents the truth that has no reason to deserve the treatment of this teenager; the third is the break, which is being able to differ how bullying by this boy is so far from the ideal situation where he has no real problems with the bullied, who has to deal with the aggressive discharges from the damaged kid. The three conditions for a philosophical situation to be detected have been successfully proven, in a given event in a high school student’s life. This has been an example of a daily problem that many students experience in their studies at school, which after analysis it has been able to be categorized as a philosophical situation. After knowing how to differentiate regular problems from philosophical situations, it is easier to go deeper into philosophy and learn from one of its branches, which is metaphysics. Van Inwagen defines metaphysics as the study of ultimate reality, which shows a brief explanation of the topic, but still it contains a deep meaning in each word that conforms this definition given by the author. One great mind of this branch of philosophy is Plato, student of Socrates and teacher of Aristotle, who has deeply influenced many authors and philosophy as we know it today. Many high school students go through a very rough stage in their lives where the image of each person is always compared with the ideal one. These images are created or known through the ones that photoshop editors pick as perfect. They have a huge impact on the lives of high school students, which have created a substantial amount of problems to junior high students such as anorexia and bulimia among other problems because of the authors and editors and the figures that they have created to be the perfect ones and the ones that everybody should aspire to be. Plato discusses the ideal form or intelligible world and its influence on matter. This point taken by the greek philosopher relates to the perfect picture earlier discussed, of how the ideal image of a woman or man should be, which in consequence affects the matter or the scholars on their body, because they  want to resemble to those icons that the editors have created. This point is also taken by the movie of The Matrix when Neo is in the white room, seen as the residual image (perfect form of himself) which can be related to the ideal model that the world has cr eated of the human body, compared to the natural apppearence when he is in the real world, where he appears bold and his body is different. The relation of the photoshop form, the residual and the figure on the Matrix from the intelligible (Plato) world are things that highly influence a student’s life, which show how we are strange prisoners from these images, because these pupils are not common prisoners with shackles and in a prison as Plato mentions on his text The Allegory Of The Cave. Plato mentions the phrase â€Å"We are strange prisoners† because of the uncommon slavery that the world has made us be. This philosopher who lived thousands of years ago saw this polemique, that back then was present and after centuries it still is present in a high school student’s life and in a movie such as The Matrix. The film shows everyone as a prisoner from the program (the matrix), that was made by the machines to have all humans controlled so that they could take their energy. Taking into account this motion picture earlier mentioned, there is a relation between the real lives of each person in the matri x with the prisoners of The Allegory of the Cave. This text is about slaves shackled without any movement, who have been like that all of their lives, inside a cave where they see these shadows and a stories about them on a wall before them, with a fire behind to illuminate these shapes. One day the master decides to free one of the slaves who is taken outside the cave by force. Once the prisoner is out it narrates how difficult it is for him to get used to the light of the sun and the unusual world before him. For him to be able to adjust to these changes he starts by just seeing shadows, from that the moon and at the end the Sun. After his experience he gets back to the cave and he tells the other slaves what he lived and experienced, who later mocked him. At the end he gets to the conclusion that he rather be a poor servant with that knowledge than back in the shadows with ignorance. The Allegory of the Cave has six important symbolisms that relate to the lives of many high school students. The first one is the cave, which is the society, the knowledge and costumes that most of the people consider as the absolute truth; the second is the fire, representing the knowledge that society gives to each person, which shape  many lives of scholars through their acceptance of these; the third one is the prisoners that symbolizes the students; the fourth is the shadows, that are the things that learners think they know, which are perceived through their senses; the fifth is the shackles, representing the comfort zone where undergraduates stay due to the fear of being judged; the final is the light, where they can actually find the real knowledge. These symbolisms represent to be part of many of the lives that high school students have through their three years of study, because a great amount of these undergraduates constantly accept rules or truths that others implement on them. These situations reveal one very important problem that they experience when they try to belong to a group. They take the information that group gives them (fire symbolism) and that’s what they use as reference point to other activities they face through their day. As consequence they become strange prisoners from that information that is given to them, not allowing them to come out to the light (real knowledge) and experience the real world, which is way to different and more filled up with information about the world. In some cases there are students that notice that they are slaves of information that the groups give them and they decide to leave all that information behind and experience the real world, however for many it is very hard to get accustomed to the real world and its information due to the dramatic change, which in consequence leads them back to the world of shadows. Another greek philosopher named Aristotle, who made a huge impact on western philosophy discusses on his studies the four causes that lead a person to be virtuous. These causes are the material (material of what and object is composed of), the formal (the potentiality of what it can become or work for), the efficient (tools that shape the object) and the final (its purpose). These four causes are the ones that through reason lead people to accomplish their total actuality (ultimate purpose). The four causes are deeply related to a scholar’s life, as does any other human being, which can lead them to be virtuous people through the completion of the stages, however when teenagers try to fit in a club the causes seem to be farther away because of the shape that their lives take once they commit to belong to a group. High school is about fitting in and belonging to a society, where he or she relates to the people within, nonetheless these people usually try to belong to the high and social groups, which dictate a set of  norms in order to be part of it. These rules are usually doing drugs, drinking alcohol, smoking cigarettes and relations hips with the opposite gender. They usually lead the subject to an acceptable place within the group, yet these requisites lead the person to move further apart from their causes and to a virtuous life. Peer pressure assumes an important role in this case, principally because the teenager desires so bad to belong, that he or she will do anything to accomplish their goal. This situation has created polemique, because once you enter high school no person wishes to be at the bottom, without being recognized socially, which builds another wall between the subject and the final cause depending on the type of group that a person wants to belong to and how far are the ideologies of the group from the ones of the person. Van Inwagen, a metaphysician debate on how appearances tend to be deceptive and that reality stands behind all these appearances. These, disguise the reality and they do this type of â€Å"scheme† through the misleading of what people sense. Many social groups and images that photoshop has ideally formed have highly disguised the truth of perfect and ideal body. In the case of groups they show how not having parents is better (appearance), yet these people suffer of psychological problems and loneliness (reality) which they tend to hide with the amazingness of not having elderly people caring for you, leading scholars to have problems with their parents because of the attention and concern that they have for them that it is bad seen in the teen society. Another case that can relate to the point of Van inwagen of appearances being deceptive is drinking and smoking, which is seen in social high school groups to be fine and without consequences (appearances), however drinking and drugs are another way to balance their lack of attention in parenthood (reality). For photoshop they disguise these models with perfect body, teeth, hair, skin among other things when the reality is that these models just stand there and let the photographers take pictures of them, which later are incredibly edited and placed on magazines and big announcements that serve the purpose of projecting an ideal form to sell advertisements among other things. Another important situation of an undergraduate is the effort and results they tend to have at school. Many students consider high school as a social network that leads them to a happy stage of their lives by partying and skipping classes, nonetheless they forget the importance of their education when they  fa il classes, which can be occasionally improved, however the way that students deal with failure is why they cannot succeed. Plato teacher of Aristotle debates that an unexamined life is not worth living because even though people experience some discomfort or pain this is only temporary and it is worth it due to what comes next. The â€Å"temporary pain† can be seen in this case as studying more and partying less, that eventually would lead to having good grades, getting into a good college and being successful. Yet if they remain in an unexamined life of ignorance they will live a different type of pain, which will remain there for all of their lives. This last phrase of different type of pain is related to a scholar’s life when he fails classes and eventually school, leaving him without his or her studies, leading to a bad employment and misery. That is why in the Allegory of the Cave, Plato in his conversation with Glaucon mentions how the slave that was set free and comes back to the cave says that he would rather live being a poor servant of a poor master with all the knowledge that bac k in the shadows. This shows in the student’s life that if he went out to the real world and saw what he could become and the truth about it, he would not rather be an ignorant teen that only parties who remains in the shadows because he can not see what can happen if he remains the same. To conclude this essay, it has been seen the different aspects that a teenager boy or girl on high school can have and how are they related to the different authors and movie of metaphysics. These authors have one thing in common which is seeking the truth, however their methods to guide them to the goal differ. The two main authors are of greek background, Aristotle and Plato. Aristotle focuses his methods and theory on the sensible realm and later on the intelligible realm, unlike Plato who uses these concepts the other way around focusing on the world of forms or ideal world and its influence on the natural realm. It is for each person to decide the view on which they stand, which could be philosophy being a set of footnotes of Plato; Aristotle being superior than Plato, because he took Plato’s ideas and improved them; or Plato focuses on abstract ideas and Aristotle is concentrated on concrete objects and its development, changes and purposes. This views are for each person to the decide focusing mainly on undergraduates and their philosophical situations and how they wish to deal with them by either choosing one of the views or remaining in the shadows. Bibliography BIBLIOGRAPHY Cohen, Marc. The Allegory of the Cave. 11 July 2013. 12 September 2014 https://faculty.washington.edu/smcohen/320/cave.htm. Cohen, S. Marc. Aristotles Metaphysics. 11 June 2012. 12 September 2014 http://plato.stanford.edu/entries/aristotle-metaphysics/. Paul, John. 2 July 2013. 11 September 2014 http://2011bullyingprogram.weebly.com/bullying-statistics.html . Stanford Universuty. Metaphysics. 10 September 2007. 11 September 2014 http://plato.stanford.edu/entries/metaphysics/. Thesaurus.com. Synonims. http://www.thesaurus.com/browse. Unknown. Notes on Alain Badiou’s Thinking the Event. 22 June 2012. 12 September 2014 http://de-bel-aizin.tumblr.com/post/25651855872.

Benefits of Internet Opportunities for SMEs in Mauritius

Benefits of Internet Opportunities for SMEs in Mauritius Acknowledgement Many individuals have played an important role in our upbringing and education To our parents, who deserve special recognition. We would also like to extend a special acknowledgement to our lecturer, Mr. D Seethiah for giving us the opportunity to reflect and work on such a project. Thanks to our group who have been working very hard for accomplishment of this assignment. Finally, we extend our appreciation to the Almighty for granting us good health and prosperity. Executive summary SMEs are called upon to play a competitive role in the economy of Mauritius. Adoption of ICT by SMEs can a have positive impact on the national economy. The reasons are: (a) Internet based infrastructures are relatively cheap; (b) they provide an ever converging and rich environment for effective business networking; and (c) they provide SMEs access to a larger market. This assignment examines the extent internet provides opportunities for business expansion of SMEs in Mauritius. It also identifies the enablers and barriers to the use of internet by SMEs. A questionnaire was used to collect data among some SMEs. They were classified as follows: IT Novice, IT Savvy and e-Commerce Specialist. The findings are reported, based on the analysis of the data collected. Several key findings emerge from the research in this assignment: IT Savvy and e-Commerce Specialist use computers, they have internet connection that they exclusively use for email and they have a website too. The degree of diffusion of the internet is high among IT Savvy and e-Commerce Specialist. For SMEs to take advantage of the opportunities provided by the internet for business expansion, they will have to acquire knowledge and skills in using the internet and be made aware of the facilities being offered by the NCB and the existing laws in the field of e-commerce. They will also have to bank on the vulgarization of the use of internet amongst customers or at least, for the time being, design/customize products that could help target a certain market segment. Introduction Internet has revolutionized and continues to deeply impact on the way one does business. It is now a major tool for conducting business. It allows buyers and sellers to meet online, communicate and exchange information on goods and services. Besides, it does away with the geographical boundaries, the time zones and, in some cases, the need for physical space to transact business. With its tremendous potential, it has become commonplace for businesses and consumers to transact business via the Internet through email or online purchasing. For the SMEs, it offers a vista of opportunities for business expansion. However, many SMEs do not take advantage of the Internet thinking that their goods and services do not lend themselves to Internet transactions. Moreover, they do not possess the managerial knowledge and skills for e-business. Hiring an IT-expert or an e-business consultant to fill this gap requires relatively huge sum of money, which they cannot afford. Sometimes, the availability of broadband connections may affect the decisions of SMEs to adopt e-commerce. Further, sound government policies should be in place to create the necessary environment and incentives to encourage SMEs to take advantage of the Internet to create business opportunities. Many unscrupulous persons are interested in the huge potential of the Internet for their own selfish motives. In countries where there are no appropriate legal instruments, there may be a host of possible attacks that compromise the confidentiality, integrity and availability of information that they exchange through the Internet. Consequently, people may lose trust on the security of doing business in the Internet and thus forego it huge potential for business. Literature Review SMEs in MAURITIUS According to the minister of Finance and Economic Development, Dr. R. K. Sithanen: A key component in the governments agenda for economic development and democratization is the development of the small and medium enterprise sector into a competitive force (April 2006). Small and medium-sized enterprises (SMEs) are widely acknowledged as an important sector for national and international economic development. Growth oriented small business make a major contribution to economic development and employment generation within local communities and national economies. (Smallbone and Wyer, 2000) SMEs contribute substantially to national economies (Poon and Swatman, 1999) and are estimated to account for 80 per cent of global economic growth (Jutla et al, 2002). It is no secret that globalization (r)evolution and communication technologies (ICT) are going to change the structure of the any economy. (Kaushalesh Lal and Aveeraj Sharma Peedoly, 2006). With the government of Mauritius promoting small and medium enterprises as a competitive sector of the economy, organizational and technological changes in these firms are expected to have significant impact on the national economy. Proponents of globalization argue that it will open a window of opportunities for SMEs while networking capabilities of ICTs suggest that SMEs can augment their competitiveness in global markets. In fact several studies (Lal, 2004 and Drew, 2003) found positive impact of the adoption of ICTs by SMEs. Although there is very little data pertaining to the evolution of SMEs across time, the origins of SMEs in Mauritius can be traced back to the 1960s when Mauritius was witnessing the beginning of a timid industrialization process with an import-substitution strategy with the main objective of supplying the local market and giving certain autonomy to the country. The inward-looking industrial policy of the Government of the day was of encouraging the production of such commodities as the manufacturing of blades, electrical bulbs, batteries, soap, welding and steel work for construction, refining edible oils, plastic industry, food canning, industrial poultry breeding, yogurt manufacturing, biscuits, shoes, matches etc for the domestic market; this was also the prevailing orthodoxy of the time especially for African developing economies. Many critics (see e.g Maujean, 1996) argue that this programme was superficially planned with no support schemes nor incentives proposed to the enterp rises. Although, the import substitution strategy was soon overshadowed by an export-oriented strategy with the setting up of Export-Processing Zones, many small-scale enterprises exploited the products mentioned above for the domestic market. In fact, most SMEs today cater for the local market in similar areas as mentioned above. According to Maujean (1996) the early enterprises were attempts to reproduce locally models which existed abroad. In food processing, firms like Purlait Ltd, La Boulangerie Industrielle and Lyons Maid which pioneered private, small-scale enterprises in the country started off with enormous difficulties in spite of being relatively modern with an important capital investment and sophisticated distribution network. The concern with survival in a largely traditional and poorly developed society meant that the local market was not yet ready for such products. Nevertheless against this background a protectionist strategy which involved high tariff against competitive goods helped these industries to operate. As Wignaraja and Oneil (1999) argue, for the size of the country and its stage of development, Mauritius has a particularly wide range of support services for the SME sector. Beyene (2002) makes a largely similar argument especially when looking at it by African standards. This wide array of support is provided mainly through Government and parastatal agencies or financial institutions. The Small Enterprises and handicraft Development Authority (SEHDA), Enterprise Mauritius (EM), the Development Bank of Mauritius Ltd (DBM), the Small Medium Enterprises Partnership Fund (SMEPF), the National Computer Board (NCB) are generally regarded as the main institutions which provide support to SMEs by operating schemes to enhance the setting up or development of enterprises. They act mainly as facilitators, providing financial support, training and consultancy services, marketing and export assistance. The Small Enterprises and Handicraft Development Authority (SEHDA) The Small Enterprises Handicraft Development Authority (SEHDA) was created following the merger of the Small Medium industries Development Organisation (SMIDO) and the National Handicraft Promotion Agency (NHPA). The aim of the merger is to rationalize and optimize the use of resources dedicated to the small business sector in Mauritius. SEHDA, falling under the aegis of the Ministry of Industry, SMEs, Commerce Co-operatives, provides support to potential and existing small entrepreneurs with a view to enable them to start new enterprises or to improve their existing businesses. Enterprise Mauritius (EM) Enterprise Mauritius operates under the aegis of the Ministry of Industry, SMEs, Commerce Co-operatives and we have one primary objective, driving growth in exports both regionally and internationally through export sectors at 3 levels: Assisting in the development of Industry Sector strategies and Action plans The facilitation of Strategic Clusters to meet commonly shared group objectives And ultimately, working with individual businesses to help them develop an integrated market and capability development plan to provide access to resources that meet their specific requirements Development Bank of Mauritius An important part of the Banks resources is geared towards the development, consolidation and modernization of the SME sector. A separate department at the DBM is in fact dedicated to promote entrepreneurship development. Loans are provided at competitive rates for start-ups, financing of production equipment, technology improvement and also for working capital with the maximum quantum allocated varying according to industrial sectors. With respect to exports, the DBM runs the Export Development Fund for participation in overseas trade fairs and market surveys and also provides loans for joint ventures with overseas partners. Together with the DBM, other commercial banks such as the Mauritius Post and Cooperative Bank (MPCB), the MCB and the STB offer credit facilities albeit at less competitive rates and relatively more important collaterals to small entrepreneurs. Recently most of the main banks in the country (MCCB, MCB, Barclays and the State Bank) have also announced preferentia l interest rates for SMEs. Small and Medium Enterprises Partnership Fund (SMEPF) A parastatal body set up to provide funding ranging from Rs. 300,000 to Rs. 3 million amounting up to 50% of the total capitalization of the business. The criterion used is the evaluation of the business plan of the proposed venture to assess its feasibility to allow the return of the allocated funds within a period of five years. SMEPF is gradually gaining more importance as a source of funding to SMEs. National Computer Board (NCB) The NCB was set up as the apex organisation to develop and promote ICT and ICT-related services in Mauritius. Its main contribution towards SME development has been in terms of its incubator centre mainly for ICT start-ups with the main objectives of promoting entrepreneurship in the ICT sector by providing the necessary infrastructure and logistics, the development of linkages with other institutions and marketing. Moreover it runs sensitization programmes regularly for SMEs in order to familiarize and influence them to the strategic and financial benefits of integrating ICTs in the running of their enterprises. Information and Communication Technology Authority (ICTA) The ICTA is a regulatory body set up in 2001 replacing the former Mauritius Telecommunications Authority. The main objectives of ICTA are listed below: To democratize access to information, taking into account quality, diversity and plurality To license and regulate the information and communication services To encourage optimum use of ICT in business, industry and government at large, the introduction of new technology and the investment in infrastructure and services Other SME Supporting Institutions Together with the above institutions there are others, which mainly private sector bodies such as the Mauritius Employers Federation (MEF), and Mauritius Chamber of Commerce and Industry (MCCI) do provide miscellaneous facilities for SMEs more specifically in terms of documentation, training, advice and consultancy. Despite the variety of measures described above, it is acknowledged that the full potential of the SME sector has yet to be unleashed, the more so in the contemporary context of globalization which calls for greater competitiveness and efficiency in both local and overseas markets. A review of the existing literature on the difficulties faced by the SME sector pinpoints the shortcomings of the existing support system. As Wignaraja and ONeil (1999, p 64) argue: Undoubtedly the investment in SME support is not delivering the growth required or expected at the enterprise level and this must be improved. An overhaul of the entire support system is required to address the deficiencies () and to create a more cohesive integrated framework. It has been noted that owing to the fact that SMEs are quite flexible, they sometimes lack the vision and discipline to maintain a coherent strategy to wards the market. IFC (2004) proposed that an aggressive push to be given to the sector of training and education. One of the most important barriers to the adoption of e-business in Mauritius remains the lack of trust into the system. Indeed, (Kuwayama, 2001) found that companies believed that transactions on the internet were very unsafe. This situation seems to be recurrent in other developing countries as suggested by (Payne, 2002) Aspects of Internet and Issues The use of internet in business is one of the tools that e-commerce offers. We start therefore by overseeing some general facts about e-commerce as pertains to SMEs. General e-commerce facts related to SMEs The use of the Internet and communication technologies has been found to improve business competitiveness, with the Internet providing the opportunity for SMEs to compete on equal terms with larger organizations (Chapman et al., 2000). The development of e-commerce in the last ten years all over the world has involved a growing number of businesses. E-commerce has been used as an important lever to promote business growth (Bianchi and Bivona, 2002). It is important for a firm grow continuously if the firm wants to maintain competitive advantage. Thus firms should struggle for continuous growth keeping the aim of increasing or simply maintaining their sales and profits levels, to ensure their survival (Claver et al., 2006). Throughout management literature, many successful stories are spread and researchers are encouraging SMEs to start e-commerce ventures in order to increase their sales (Bianchi and Bivona, 2002). At the same time there is considerable effort expended, both in time and money, by governments to encourage small and medium sized enterprises to invest in the use of the Internet (Beckinsale and Levy, 2004). According to Levy and Powell (2002) most SMEs do not view the Internet as the key to their business strategy. Strategy is rarely raised as an enabler or as an inhibitor in the literature. The entrepreneur is critical in determining the Internet development. However, strategic commitment has been shown to be critical in SMEs. Research in several countries show that SMEs have been slower to adopt e-commerce than their larger counterparts, but the rate of the Internet usage in SMEs is growing quite rapidly. Internet has focused on large firms, new business models, the growth and development of dot-coms and the new economy. SMEs in traditional industries have been slower to adopt e-commerce than their larger competitors and research into the use of the Internet by such firms is more recent. (Drew, 2003) Furthermore, compared to the extensive literature on the importance and potential of the Internet as component of the business environment, research on organizational evolution and strategy for the Internet in businesses is limited and sketchy. The majority of publications, text books, press articles, and white papers on the Internet strategy deal with this issue on a somewhat tactical level: How to build up unique competitive position, attract customers, and increase sales. (Constantinides, 2004) In many ways the field of entrepreneurship and small medium sized firm research seems no closer to understanding the dynamics of small business growth after decades of empirical studies (Lowe and Henson, 2004). Whilst the issue of growth in small firms is topical and well researched, the literature on growth processes and transitions in high-growth small firms is sparse and underrepresented in the entrepreneurship and small business journals. A recent content review of abstracts obtained via a database search identified only two percent addressing issues of high growth, growth processes and transitions as being key elements of the published papers. Saulnier and Rosson (2004) further mention that expressions made about the importance of e-business have not been fully matched by actions taken, particularly in the areas of staff training, technology infrastructure, and applications to deal with growth. The use of ICT, technology upgrading, and continuous innovation are paramount to being competitive and run at optimum efficiency. However there is relatively little empirical data pertaining to SMEs in Mauritius and more particularly regarding the extent to which they have adopted ICTs in day to day running of their businesses. A survey by Matadeen (2004) showed that most of the Mauritian companies were managed by the owners themselves irrespective of the fact that they may have management skills or not. With this in mind, the strategy to develop for SMEs and e-business must take into account the local culture and customs in Mauritius. Possible Role of the Internet in Specific Growth Strategies Adopted by SMEs The Internet is usually presented as an opportunity for smaller firms because it helps reduce transaction costs and level the playing field. Often cited benefits include expanding the scope of marketing, wider and richer communication, reaching new markets, reducing the cost of operations and partnering with suppliers and other collaborators. (Drew, 2003) The Internet provides a unique opportunity to examine the evolution and growth of a business sector because it has taken place over a relatively short time period (Javalgi et al. 2004). The initial Internet environment might be described as a virgin environment, in which rapid growth could be expected. Among emerging technologies, the Internet is a new channel for commerce applicable in a wide variety of industries around the world. As a new strategic tool, it is transforming businesses and creating new opportunities as well as challenges for international marketers as many nations are fast connecting to the global marketplace. Information technology is continuing to be an integral part of the business plan. Electronic commerce is affecting the way business are planning growth strategies and is the leading driver of corporate growth. The key is for IT to be seen as the new engine for growth, and not as a frustrating cost center. This result in a new way of thinking: The focus should be not on how much new technology should cost, but on how much revenue it will bring in. (Fruhling and Digman, 2000) Many SMEs have made innovative uses of the Internet to invent new business models or to enhance existing practices (Drew, 2003). Firms with a history of innovation are embarking on a full- scale electronic commerce strategy. These firms are tying innovation with electronic commerce with the hopes to ensure company growth. Fruhling and Digman (2000) mention electronic commerce enables business to quickly and efficiently implement growth strategies. One of the main reasons this strategy is so attractive is the incredible growth rate of the Internet users. Key Drivers for adoption of the Internet in SME Growth Levy and Powell (2002) explored the adoption of the Internet among SMEs and formulated a model for the Internet adoption. This model identifies four roles for the Internet in SMEs brochure ware, support, opportunity, and network. These are driven by business growth planning and perceived the Internet value as shown in figure: Business Growth Levy and Powell (2002) advocate two key drivers in determining the use of internet by SMEs. The first driver is business growth. In some firms business growth is planned and investments are made ahead of need. In many other SMEs growth may occur but not as a result of planning. Attitude to business growth often determine whether SME owners consider resource investment in the business. IT investment is traditionally restricted in SMEs, with many investing at start-up, but no further investment is made until business outgrows existing system. It is reasonable that attitude to growth will impact SMEs decision to invest in the Internet. Business Value from Use of the Internet The second driver is business value from use of the Internet. Business value of the Internet is identified through response to the firms competitive positioning and their knowledge of respective industries. SMEs do consider the role of the Internet for their business generally with cautious approach. Most firms do not see the value of the Internet to their growth strategy. However, a number of visionary owners believe they can change their business through the use of the Internet. (Levy and Powell, 2002) Brochureware are those firms that do not plan business growth and see the value of the Internet as low. Owners generally think about the Internet but cannot see its relevance to their business. One of the reasons is nature of industry in which SME operates. Hence, there is a role for the Internet for these firms but it is restricted to the presentation of on-line firm information or brochures and for e-mails. (Levy and Powell, 2002) Business Opportunity is SMEs with recognition that the Internet has some value to them, in the future. However, it is limited to improving efficiency internally, customer communication, and research. The contrast between this category and Brochureware is that owners recognize the business value of the Internet and although not seeking growth, recognize that competitive pressure demand investment. These firms see a business opportunity from use of the Internet and related. (Levy and Powell, 2002) Firms using the Internet for Business Support are planning growth, but currently see little future for their businesses from the Internet. Most of time these SMEs are innovative firms seeking growth. They have a number of innovative products that are sold to large firms, so personal contact is regarded by customers as important and there is little indication that the Internet is of value. These SMEs seek to grow but do not believe that industry demands investment in the Internet to support that growth. These firms see the worth of the Internet as a medium for business support. (Levy and Powell, 2002) In Business Network opportunity from the Internet is seen as key to the development of SMEs. Firms see their future tied into using the Internet. Firms develop IT strategy alongside their business strategy most of the time. These are well positioned to take advantage of e-Business. These firms possesses effective internal network accessible by all employees as means to manage the business processes. (Levy and Powell, 2002) Advantages of the Internet for SME Growth According to Davis et al. (2000) a firm-specific advantage in penetrating international markets and facilitating organizational growth may stem from investments in technology or the use of specific technologies, such as the Internet. There is a long history of research linking technology and internationalization. Researchers advocate that to enter foreign markets, a firm must possess some clear advantage that will allow it to overcome native firms more thorough understanding of the local market. Traditionally, multinational corporations use economies of scale and other advantages of large size. However, many entrepreneurial firms can overcome the disadvantage of small size through their use of technology, such as the Internet, to reach consumers beyond their borders. Certain technologies can provide an advantage that widens market opportunities and serves as a platform for expansion. The Internet is widely considered to be one such technology rapid internationalization. (Davis et al. 2000) Authors argue that internationalization and growth of firms are positively affected by increased use of the Internet and increased investments in information technology. In addition, more attention is to be paid to the application of the Internet as well as to the pattern of investments in information technology to explain international expansion and growth among entrepreneur- led businesses. The continued globalization of the world economy makes the realization of role of technology in expanding overseas and maintaining healthy growth. Davis et al. (2000) mention that firms with more aggressive use of technology are likely to engage more in international activities. Their study of internationalization among new, high-tech firms reveals that firms with higher levels of technology usage incur costs associated with internationalizing to be significantly lower than firms with lower levels of technology usage. It appears that companies with a technological advantage have an incentive to expand overseas because they can use that advantage in overseas markets at little or no marginal cost over the cost of developing the advantage in the domestic market. Role of the Internet in Product-Market Development Strategy Market Development Online channels are used to sell into new markets, taking advantage of the low cost of advertising internationally without the necessity for a supporting sales infrastructure in the customers regions (Chaffey et al. 2003). This is a relatively conservative use of the Internet, but is great opportunity for SMEs to increase exports at low cost. A less evident benefit of the Internet is that as well as selling into new geographic markets, products can also be sold to new market segments or different types of customers. This may happen simply as a byproduct of having a web site. The Internet may offer further opportunities for selling to market sub-segments that have not been previously targeted. For example, a product sold to large businesses may also appeal to small firms. Product Development The Internet can be the basis for product development, information sharing, resource sharing, knowledge sharing and task assigning between different businesses. This can improve product quality and decrease development time and cost. (Yujun et al., 2006) Product development is innovative use of the Internet (Chaffey et al., 2003). Howe et al., (2000) report that the Internet provides global access to people, data, software, documents and multimedia have allowed organizations to shorten the development cycle of new products, to communicate with experts from around the world, to receive immediate customer feedback, and to access supercomputers for industrial research and development. According to Howe et al., (2000) the Internet and its related applications can be effectively implemented at various stages of product development. For example, online forums, newsgroups, and Web sites provide an external source for product ideas. Market research can be performed on the Internet as numerous Web sites provide demographic information useful for estimating market size and potential. Surveys can be conducted on the Internet during the business case preparation to determine consumers needs, wants and preferences. Web-based and intranet applications can play an important role in the development phase, particularly when projects involve numerous teams at various locations. Providing effective media for communicating and disseminating information, these technologies also facilitate concurrent engineering. The Internet can be used for beta testing of new products, allowing lead users and firms to collaboratively eliminate product defects prior to market introduction. The Internet and its related technologies can add significant value to new-product development projects. The main value lies in the acceleration of profitable ideas through the new product development process. At the same time, risks associated with this `rush to market are minimized as a formal system to weed out poor ideas quickly and to suggest modifications to product concepts. The use of the Internet and/or intranet at various stages not only minimizes time to launch but can also increase the integration of constituent viewpoints/recommendations, example consumers, engineers, marketing, etc., during development. This integration of the `voice of the customer and other functional members of the firm are critical in successful new product introductions. Need for speed is becoming more salient in todays competitive arena. The firm that is first to launch a new product/technology, i.e. the pioneer, can accrue several pioneering advantages. These advantages include, but are not limit ed to: establishing product standards, building brand equity (combination of awareness, perceived quality, brand loyalty, etc.), securing distribution channels, and setting initial customer expectation for all other products. (Howe et al., 2000) The Internet offers opportunities for firms in their new product development pursuits in terms of enhancing their abilities to collect, categorize and use information needed for product development; helping them understand their market better and thus target it more effectively; generating a wider range of new product ideas from a wider range of sources; making the concept screening process more comprehensive, flexible and objective; increasing the speed and the quality of business analyses; facilitating the collaboration of new product team members and enhancing operational performance; increasing the speed and the quality of testing and validation; improving the effectiveness and the efficiency of manufacturing development; enhancing the effectiveness and the efficiency of new product launch. (Howe et al., 2000) LEGAL ASPECTS Laws Covering Cross-Border Electronic Transactions between a Buyer and a Seller Business to Business (B2B) transactions differs from Business to Consumer (B2C) transactions on the way an agreement is entered. In the case of a B2C transaction, the parties involved have to abide by the public policy laws of the consumers country, which are meant to protect the consumer. On the other hand, parties have the freedom to choose which law will govern their contract. They have to state which law will govern their transaction(s). In case they have not specified, the jurisdiction responsible for the case will have to decide which law is applicable. In general, two solutions are most commonly applied: The applicable law will be the law of the country of the seller or The applicable law is that of the place of the signing of the contract. Point of Sale for Which the Buyer and the Seller Become Legally Bound Benefits of Internet Opportunities for SMEs in Mauritius Benefits of Internet Opportunities for SMEs in Mauritius Acknowledgement Many individuals have played an important role in our upbringing and education To our parents, who deserve special recognition. We would also like to extend a special acknowledgement to our lecturer, Mr. D Seethiah for giving us the opportunity to reflect and work on such a project. Thanks to our group who have been working very hard for accomplishment of this assignment. Finally, we extend our appreciation to the Almighty for granting us good health and prosperity. Executive summary SMEs are called upon to play a competitive role in the economy of Mauritius. Adoption of ICT by SMEs can a have positive impact on the national economy. The reasons are: (a) Internet based infrastructures are relatively cheap; (b) they provide an ever converging and rich environment for effective business networking; and (c) they provide SMEs access to a larger market. This assignment examines the extent internet provides opportunities for business expansion of SMEs in Mauritius. It also identifies the enablers and barriers to the use of internet by SMEs. A questionnaire was used to collect data among some SMEs. They were classified as follows: IT Novice, IT Savvy and e-Commerce Specialist. The findings are reported, based on the analysis of the data collected. Several key findings emerge from the research in this assignment: IT Savvy and e-Commerce Specialist use computers, they have internet connection that they exclusively use for email and they have a website too. The degree of diffusion of the internet is high among IT Savvy and e-Commerce Specialist. For SMEs to take advantage of the opportunities provided by the internet for business expansion, they will have to acquire knowledge and skills in using the internet and be made aware of the facilities being offered by the NCB and the existing laws in the field of e-commerce. They will also have to bank on the vulgarization of the use of internet amongst customers or at least, for the time being, design/customize products that could help target a certain market segment. Introduction Internet has revolutionized and continues to deeply impact on the way one does business. It is now a major tool for conducting business. It allows buyers and sellers to meet online, communicate and exchange information on goods and services. Besides, it does away with the geographical boundaries, the time zones and, in some cases, the need for physical space to transact business. With its tremendous potential, it has become commonplace for businesses and consumers to transact business via the Internet through email or online purchasing. For the SMEs, it offers a vista of opportunities for business expansion. However, many SMEs do not take advantage of the Internet thinking that their goods and services do not lend themselves to Internet transactions. Moreover, they do not possess the managerial knowledge and skills for e-business. Hiring an IT-expert or an e-business consultant to fill this gap requires relatively huge sum of money, which they cannot afford. Sometimes, the availability of broadband connections may affect the decisions of SMEs to adopt e-commerce. Further, sound government policies should be in place to create the necessary environment and incentives to encourage SMEs to take advantage of the Internet to create business opportunities. Many unscrupulous persons are interested in the huge potential of the Internet for their own selfish motives. In countries where there are no appropriate legal instruments, there may be a host of possible attacks that compromise the confidentiality, integrity and availability of information that they exchange through the Internet. Consequently, people may lose trust on the security of doing business in the Internet and thus forego it huge potential for business. Literature Review SMEs in MAURITIUS According to the minister of Finance and Economic Development, Dr. R. K. Sithanen: A key component in the governments agenda for economic development and democratization is the development of the small and medium enterprise sector into a competitive force (April 2006). Small and medium-sized enterprises (SMEs) are widely acknowledged as an important sector for national and international economic development. Growth oriented small business make a major contribution to economic development and employment generation within local communities and national economies. (Smallbone and Wyer, 2000) SMEs contribute substantially to national economies (Poon and Swatman, 1999) and are estimated to account for 80 per cent of global economic growth (Jutla et al, 2002). It is no secret that globalization (r)evolution and communication technologies (ICT) are going to change the structure of the any economy. (Kaushalesh Lal and Aveeraj Sharma Peedoly, 2006). With the government of Mauritius promoting small and medium enterprises as a competitive sector of the economy, organizational and technological changes in these firms are expected to have significant impact on the national economy. Proponents of globalization argue that it will open a window of opportunities for SMEs while networking capabilities of ICTs suggest that SMEs can augment their competitiveness in global markets. In fact several studies (Lal, 2004 and Drew, 2003) found positive impact of the adoption of ICTs by SMEs. Although there is very little data pertaining to the evolution of SMEs across time, the origins of SMEs in Mauritius can be traced back to the 1960s when Mauritius was witnessing the beginning of a timid industrialization process with an import-substitution strategy with the main objective of supplying the local market and giving certain autonomy to the country. The inward-looking industrial policy of the Government of the day was of encouraging the production of such commodities as the manufacturing of blades, electrical bulbs, batteries, soap, welding and steel work for construction, refining edible oils, plastic industry, food canning, industrial poultry breeding, yogurt manufacturing, biscuits, shoes, matches etc for the domestic market; this was also the prevailing orthodoxy of the time especially for African developing economies. Many critics (see e.g Maujean, 1996) argue that this programme was superficially planned with no support schemes nor incentives proposed to the enterp rises. Although, the import substitution strategy was soon overshadowed by an export-oriented strategy with the setting up of Export-Processing Zones, many small-scale enterprises exploited the products mentioned above for the domestic market. In fact, most SMEs today cater for the local market in similar areas as mentioned above. According to Maujean (1996) the early enterprises were attempts to reproduce locally models which existed abroad. In food processing, firms like Purlait Ltd, La Boulangerie Industrielle and Lyons Maid which pioneered private, small-scale enterprises in the country started off with enormous difficulties in spite of being relatively modern with an important capital investment and sophisticated distribution network. The concern with survival in a largely traditional and poorly developed society meant that the local market was not yet ready for such products. Nevertheless against this background a protectionist strategy which involved high tariff against competitive goods helped these industries to operate. As Wignaraja and Oneil (1999) argue, for the size of the country and its stage of development, Mauritius has a particularly wide range of support services for the SME sector. Beyene (2002) makes a largely similar argument especially when looking at it by African standards. This wide array of support is provided mainly through Government and parastatal agencies or financial institutions. The Small Enterprises and handicraft Development Authority (SEHDA), Enterprise Mauritius (EM), the Development Bank of Mauritius Ltd (DBM), the Small Medium Enterprises Partnership Fund (SMEPF), the National Computer Board (NCB) are generally regarded as the main institutions which provide support to SMEs by operating schemes to enhance the setting up or development of enterprises. They act mainly as facilitators, providing financial support, training and consultancy services, marketing and export assistance. The Small Enterprises and Handicraft Development Authority (SEHDA) The Small Enterprises Handicraft Development Authority (SEHDA) was created following the merger of the Small Medium industries Development Organisation (SMIDO) and the National Handicraft Promotion Agency (NHPA). The aim of the merger is to rationalize and optimize the use of resources dedicated to the small business sector in Mauritius. SEHDA, falling under the aegis of the Ministry of Industry, SMEs, Commerce Co-operatives, provides support to potential and existing small entrepreneurs with a view to enable them to start new enterprises or to improve their existing businesses. Enterprise Mauritius (EM) Enterprise Mauritius operates under the aegis of the Ministry of Industry, SMEs, Commerce Co-operatives and we have one primary objective, driving growth in exports both regionally and internationally through export sectors at 3 levels: Assisting in the development of Industry Sector strategies and Action plans The facilitation of Strategic Clusters to meet commonly shared group objectives And ultimately, working with individual businesses to help them develop an integrated market and capability development plan to provide access to resources that meet their specific requirements Development Bank of Mauritius An important part of the Banks resources is geared towards the development, consolidation and modernization of the SME sector. A separate department at the DBM is in fact dedicated to promote entrepreneurship development. Loans are provided at competitive rates for start-ups, financing of production equipment, technology improvement and also for working capital with the maximum quantum allocated varying according to industrial sectors. With respect to exports, the DBM runs the Export Development Fund for participation in overseas trade fairs and market surveys and also provides loans for joint ventures with overseas partners. Together with the DBM, other commercial banks such as the Mauritius Post and Cooperative Bank (MPCB), the MCB and the STB offer credit facilities albeit at less competitive rates and relatively more important collaterals to small entrepreneurs. Recently most of the main banks in the country (MCCB, MCB, Barclays and the State Bank) have also announced preferentia l interest rates for SMEs. Small and Medium Enterprises Partnership Fund (SMEPF) A parastatal body set up to provide funding ranging from Rs. 300,000 to Rs. 3 million amounting up to 50% of the total capitalization of the business. The criterion used is the evaluation of the business plan of the proposed venture to assess its feasibility to allow the return of the allocated funds within a period of five years. SMEPF is gradually gaining more importance as a source of funding to SMEs. National Computer Board (NCB) The NCB was set up as the apex organisation to develop and promote ICT and ICT-related services in Mauritius. Its main contribution towards SME development has been in terms of its incubator centre mainly for ICT start-ups with the main objectives of promoting entrepreneurship in the ICT sector by providing the necessary infrastructure and logistics, the development of linkages with other institutions and marketing. Moreover it runs sensitization programmes regularly for SMEs in order to familiarize and influence them to the strategic and financial benefits of integrating ICTs in the running of their enterprises. Information and Communication Technology Authority (ICTA) The ICTA is a regulatory body set up in 2001 replacing the former Mauritius Telecommunications Authority. The main objectives of ICTA are listed below: To democratize access to information, taking into account quality, diversity and plurality To license and regulate the information and communication services To encourage optimum use of ICT in business, industry and government at large, the introduction of new technology and the investment in infrastructure and services Other SME Supporting Institutions Together with the above institutions there are others, which mainly private sector bodies such as the Mauritius Employers Federation (MEF), and Mauritius Chamber of Commerce and Industry (MCCI) do provide miscellaneous facilities for SMEs more specifically in terms of documentation, training, advice and consultancy. Despite the variety of measures described above, it is acknowledged that the full potential of the SME sector has yet to be unleashed, the more so in the contemporary context of globalization which calls for greater competitiveness and efficiency in both local and overseas markets. A review of the existing literature on the difficulties faced by the SME sector pinpoints the shortcomings of the existing support system. As Wignaraja and ONeil (1999, p 64) argue: Undoubtedly the investment in SME support is not delivering the growth required or expected at the enterprise level and this must be improved. An overhaul of the entire support system is required to address the deficiencies () and to create a more cohesive integrated framework. It has been noted that owing to the fact that SMEs are quite flexible, they sometimes lack the vision and discipline to maintain a coherent strategy to wards the market. IFC (2004) proposed that an aggressive push to be given to the sector of training and education. One of the most important barriers to the adoption of e-business in Mauritius remains the lack of trust into the system. Indeed, (Kuwayama, 2001) found that companies believed that transactions on the internet were very unsafe. This situation seems to be recurrent in other developing countries as suggested by (Payne, 2002) Aspects of Internet and Issues The use of internet in business is one of the tools that e-commerce offers. We start therefore by overseeing some general facts about e-commerce as pertains to SMEs. General e-commerce facts related to SMEs The use of the Internet and communication technologies has been found to improve business competitiveness, with the Internet providing the opportunity for SMEs to compete on equal terms with larger organizations (Chapman et al., 2000). The development of e-commerce in the last ten years all over the world has involved a growing number of businesses. E-commerce has been used as an important lever to promote business growth (Bianchi and Bivona, 2002). It is important for a firm grow continuously if the firm wants to maintain competitive advantage. Thus firms should struggle for continuous growth keeping the aim of increasing or simply maintaining their sales and profits levels, to ensure their survival (Claver et al., 2006). Throughout management literature, many successful stories are spread and researchers are encouraging SMEs to start e-commerce ventures in order to increase their sales (Bianchi and Bivona, 2002). At the same time there is considerable effort expended, both in time and money, by governments to encourage small and medium sized enterprises to invest in the use of the Internet (Beckinsale and Levy, 2004). According to Levy and Powell (2002) most SMEs do not view the Internet as the key to their business strategy. Strategy is rarely raised as an enabler or as an inhibitor in the literature. The entrepreneur is critical in determining the Internet development. However, strategic commitment has been shown to be critical in SMEs. Research in several countries show that SMEs have been slower to adopt e-commerce than their larger counterparts, but the rate of the Internet usage in SMEs is growing quite rapidly. Internet has focused on large firms, new business models, the growth and development of dot-coms and the new economy. SMEs in traditional industries have been slower to adopt e-commerce than their larger competitors and research into the use of the Internet by such firms is more recent. (Drew, 2003) Furthermore, compared to the extensive literature on the importance and potential of the Internet as component of the business environment, research on organizational evolution and strategy for the Internet in businesses is limited and sketchy. The majority of publications, text books, press articles, and white papers on the Internet strategy deal with this issue on a somewhat tactical level: How to build up unique competitive position, attract customers, and increase sales. (Constantinides, 2004) In many ways the field of entrepreneurship and small medium sized firm research seems no closer to understanding the dynamics of small business growth after decades of empirical studies (Lowe and Henson, 2004). Whilst the issue of growth in small firms is topical and well researched, the literature on growth processes and transitions in high-growth small firms is sparse and underrepresented in the entrepreneurship and small business journals. A recent content review of abstracts obtained via a database search identified only two percent addressing issues of high growth, growth processes and transitions as being key elements of the published papers. Saulnier and Rosson (2004) further mention that expressions made about the importance of e-business have not been fully matched by actions taken, particularly in the areas of staff training, technology infrastructure, and applications to deal with growth. The use of ICT, technology upgrading, and continuous innovation are paramount to being competitive and run at optimum efficiency. However there is relatively little empirical data pertaining to SMEs in Mauritius and more particularly regarding the extent to which they have adopted ICTs in day to day running of their businesses. A survey by Matadeen (2004) showed that most of the Mauritian companies were managed by the owners themselves irrespective of the fact that they may have management skills or not. With this in mind, the strategy to develop for SMEs and e-business must take into account the local culture and customs in Mauritius. Possible Role of the Internet in Specific Growth Strategies Adopted by SMEs The Internet is usually presented as an opportunity for smaller firms because it helps reduce transaction costs and level the playing field. Often cited benefits include expanding the scope of marketing, wider and richer communication, reaching new markets, reducing the cost of operations and partnering with suppliers and other collaborators. (Drew, 2003) The Internet provides a unique opportunity to examine the evolution and growth of a business sector because it has taken place over a relatively short time period (Javalgi et al. 2004). The initial Internet environment might be described as a virgin environment, in which rapid growth could be expected. Among emerging technologies, the Internet is a new channel for commerce applicable in a wide variety of industries around the world. As a new strategic tool, it is transforming businesses and creating new opportunities as well as challenges for international marketers as many nations are fast connecting to the global marketplace. Information technology is continuing to be an integral part of the business plan. Electronic commerce is affecting the way business are planning growth strategies and is the leading driver of corporate growth. The key is for IT to be seen as the new engine for growth, and not as a frustrating cost center. This result in a new way of thinking: The focus should be not on how much new technology should cost, but on how much revenue it will bring in. (Fruhling and Digman, 2000) Many SMEs have made innovative uses of the Internet to invent new business models or to enhance existing practices (Drew, 2003). Firms with a history of innovation are embarking on a full- scale electronic commerce strategy. These firms are tying innovation with electronic commerce with the hopes to ensure company growth. Fruhling and Digman (2000) mention electronic commerce enables business to quickly and efficiently implement growth strategies. One of the main reasons this strategy is so attractive is the incredible growth rate of the Internet users. Key Drivers for adoption of the Internet in SME Growth Levy and Powell (2002) explored the adoption of the Internet among SMEs and formulated a model for the Internet adoption. This model identifies four roles for the Internet in SMEs brochure ware, support, opportunity, and network. These are driven by business growth planning and perceived the Internet value as shown in figure: Business Growth Levy and Powell (2002) advocate two key drivers in determining the use of internet by SMEs. The first driver is business growth. In some firms business growth is planned and investments are made ahead of need. In many other SMEs growth may occur but not as a result of planning. Attitude to business growth often determine whether SME owners consider resource investment in the business. IT investment is traditionally restricted in SMEs, with many investing at start-up, but no further investment is made until business outgrows existing system. It is reasonable that attitude to growth will impact SMEs decision to invest in the Internet. Business Value from Use of the Internet The second driver is business value from use of the Internet. Business value of the Internet is identified through response to the firms competitive positioning and their knowledge of respective industries. SMEs do consider the role of the Internet for their business generally with cautious approach. Most firms do not see the value of the Internet to their growth strategy. However, a number of visionary owners believe they can change their business through the use of the Internet. (Levy and Powell, 2002) Brochureware are those firms that do not plan business growth and see the value of the Internet as low. Owners generally think about the Internet but cannot see its relevance to their business. One of the reasons is nature of industry in which SME operates. Hence, there is a role for the Internet for these firms but it is restricted to the presentation of on-line firm information or brochures and for e-mails. (Levy and Powell, 2002) Business Opportunity is SMEs with recognition that the Internet has some value to them, in the future. However, it is limited to improving efficiency internally, customer communication, and research. The contrast between this category and Brochureware is that owners recognize the business value of the Internet and although not seeking growth, recognize that competitive pressure demand investment. These firms see a business opportunity from use of the Internet and related. (Levy and Powell, 2002) Firms using the Internet for Business Support are planning growth, but currently see little future for their businesses from the Internet. Most of time these SMEs are innovative firms seeking growth. They have a number of innovative products that are sold to large firms, so personal contact is regarded by customers as important and there is little indication that the Internet is of value. These SMEs seek to grow but do not believe that industry demands investment in the Internet to support that growth. These firms see the worth of the Internet as a medium for business support. (Levy and Powell, 2002) In Business Network opportunity from the Internet is seen as key to the development of SMEs. Firms see their future tied into using the Internet. Firms develop IT strategy alongside their business strategy most of the time. These are well positioned to take advantage of e-Business. These firms possesses effective internal network accessible by all employees as means to manage the business processes. (Levy and Powell, 2002) Advantages of the Internet for SME Growth According to Davis et al. (2000) a firm-specific advantage in penetrating international markets and facilitating organizational growth may stem from investments in technology or the use of specific technologies, such as the Internet. There is a long history of research linking technology and internationalization. Researchers advocate that to enter foreign markets, a firm must possess some clear advantage that will allow it to overcome native firms more thorough understanding of the local market. Traditionally, multinational corporations use economies of scale and other advantages of large size. However, many entrepreneurial firms can overcome the disadvantage of small size through their use of technology, such as the Internet, to reach consumers beyond their borders. Certain technologies can provide an advantage that widens market opportunities and serves as a platform for expansion. The Internet is widely considered to be one such technology rapid internationalization. (Davis et al. 2000) Authors argue that internationalization and growth of firms are positively affected by increased use of the Internet and increased investments in information technology. In addition, more attention is to be paid to the application of the Internet as well as to the pattern of investments in information technology to explain international expansion and growth among entrepreneur- led businesses. The continued globalization of the world economy makes the realization of role of technology in expanding overseas and maintaining healthy growth. Davis et al. (2000) mention that firms with more aggressive use of technology are likely to engage more in international activities. Their study of internationalization among new, high-tech firms reveals that firms with higher levels of technology usage incur costs associated with internationalizing to be significantly lower than firms with lower levels of technology usage. It appears that companies with a technological advantage have an incentive to expand overseas because they can use that advantage in overseas markets at little or no marginal cost over the cost of developing the advantage in the domestic market. Role of the Internet in Product-Market Development Strategy Market Development Online channels are used to sell into new markets, taking advantage of the low cost of advertising internationally without the necessity for a supporting sales infrastructure in the customers regions (Chaffey et al. 2003). This is a relatively conservative use of the Internet, but is great opportunity for SMEs to increase exports at low cost. A less evident benefit of the Internet is that as well as selling into new geographic markets, products can also be sold to new market segments or different types of customers. This may happen simply as a byproduct of having a web site. The Internet may offer further opportunities for selling to market sub-segments that have not been previously targeted. For example, a product sold to large businesses may also appeal to small firms. Product Development The Internet can be the basis for product development, information sharing, resource sharing, knowledge sharing and task assigning between different businesses. This can improve product quality and decrease development time and cost. (Yujun et al., 2006) Product development is innovative use of the Internet (Chaffey et al., 2003). Howe et al., (2000) report that the Internet provides global access to people, data, software, documents and multimedia have allowed organizations to shorten the development cycle of new products, to communicate with experts from around the world, to receive immediate customer feedback, and to access supercomputers for industrial research and development. According to Howe et al., (2000) the Internet and its related applications can be effectively implemented at various stages of product development. For example, online forums, newsgroups, and Web sites provide an external source for product ideas. Market research can be performed on the Internet as numerous Web sites provide demographic information useful for estimating market size and potential. Surveys can be conducted on the Internet during the business case preparation to determine consumers needs, wants and preferences. Web-based and intranet applications can play an important role in the development phase, particularly when projects involve numerous teams at various locations. Providing effective media for communicating and disseminating information, these technologies also facilitate concurrent engineering. The Internet can be used for beta testing of new products, allowing lead users and firms to collaboratively eliminate product defects prior to market introduction. The Internet and its related technologies can add significant value to new-product development projects. The main value lies in the acceleration of profitable ideas through the new product development process. At the same time, risks associated with this `rush to market are minimized as a formal system to weed out poor ideas quickly and to suggest modifications to product concepts. The use of the Internet and/or intranet at various stages not only minimizes time to launch but can also increase the integration of constituent viewpoints/recommendations, example consumers, engineers, marketing, etc., during development. This integration of the `voice of the customer and other functional members of the firm are critical in successful new product introductions. Need for speed is becoming more salient in todays competitive arena. The firm that is first to launch a new product/technology, i.e. the pioneer, can accrue several pioneering advantages. These advantages include, but are not limit ed to: establishing product standards, building brand equity (combination of awareness, perceived quality, brand loyalty, etc.), securing distribution channels, and setting initial customer expectation for all other products. (Howe et al., 2000) The Internet offers opportunities for firms in their new product development pursuits in terms of enhancing their abilities to collect, categorize and use information needed for product development; helping them understand their market better and thus target it more effectively; generating a wider range of new product ideas from a wider range of sources; making the concept screening process more comprehensive, flexible and objective; increasing the speed and the quality of business analyses; facilitating the collaboration of new product team members and enhancing operational performance; increasing the speed and the quality of testing and validation; improving the effectiveness and the efficiency of manufacturing development; enhancing the effectiveness and the efficiency of new product launch. (Howe et al., 2000) LEGAL ASPECTS Laws Covering Cross-Border Electronic Transactions between a Buyer and a Seller Business to Business (B2B) transactions differs from Business to Consumer (B2C) transactions on the way an agreement is entered. In the case of a B2C transaction, the parties involved have to abide by the public policy laws of the consumers country, which are meant to protect the consumer. On the other hand, parties have the freedom to choose which law will govern their contract. They have to state which law will govern their transaction(s). In case they have not specified, the jurisdiction responsible for the case will have to decide which law is applicable. In general, two solutions are most commonly applied: The applicable law will be the law of the country of the seller or The applicable law is that of the place of the signing of the contract. Point of Sale for Which the Buyer and the Seller Become Legally Bound